To download 6min: Using technology at work: 22 Nov 13 mp3 for free: Right Click -> Save Link As.../Save Target As...
Feifei and Neil learn how to deal with technology-related problems. What should you say when you're on the phone to IT support? Source: bbc.co.uk
Santa Claus is an iconic figure we see a lot of at this time of year. This week Kate and Rebecca share their memories of the jolly bearded figure and hear from someone who is employed by a department store to dress up and pretend to be the festive character himself.