• Skills 360 – Defending Your Ideas (Part 2) MP3

    *** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad: Download from the App Store Welcome back to Skills 360 for today’s lesson on how to defend yourself and your ideas. One of the tough things in business is that you’re not just dealing with ideas and rational decisions. You’re dealing with people. And people don’t always take a cool and logical approa...

    24.11.2013

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    24.11.2013

  • BEP 234 – Conferences 2: Hosting a Social Event MP3

    Welcome back to Business English Pod for today’s lesson on hosting social events at a company conference. Conferences and other corporate events are about much more than just speakers and workshops. They’re a chance for people to network, to socialize, and to have some fun. Every good host knows this. And every good host works hard to make sure that people are enjoying themselves. If you think about it,...

    30.06.2013

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    30.06.2013

  • BEP 233 – Conferences 1: Welcoming Presentation MP3

    Welcome back to Business English Pod for today’s lesson on hosting a conference. If you’ve ever had to play host, for a conference, a meeting, a fundraiser, or any other type of event, you know it’s a lot of work. There’s months of planning and preparation, all for a single day or single weekend. And you want things to be perfect. You want the attendees to have a fabulous time. You want no...

    23.06.2013

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    23.06.2013

  • Skills 360 – Giving and Receiving Feedback (Part 2) MP3

    *** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad: Download from the App Store Welcome back to Skills 360 for today’s lesson on receiving feedback with a positive attitude. How do you feel when you hear something like this from your manager: “Listen, I really need to talk to you about the work you’ve been doing on that big project…” If youâ€...

    16.06.2013

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    16.06.2013

  • Skills 360 – Giving and Receiving Feedback (Part 1) MP3

    *** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad: Download from the App Store Welcome back to Skills 360 for today’s lesson on giving feedback. Say “feedback” and a lot of people will immediately think of a performance review. You sit down with someone you manage and explain what they’re doing well and what they need to improve. It’s a situatio...

    09.06.2013

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    09.06.2013

  • BEP 232 – Discussing the Economy (Part 2) MP3

    In this Business English Pod lesson, we continue our look at vocabulary and collocations for discussing the economy. In the 21st century, the countries of the world are all closely connected. A company based in the U.S. might employ factory workers in Indonesia to make products they sell to Europeans with the help of a Chinese shipping company. In this global economy, we don’t just talk about what happens with...

    02.06.2013

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    02.06.2013

  • BEP 231 – Discussing the Economy (Part 1) MP3

    Welcome back to Business English Pod today’s lesson on discussing the economy. Listen to the news, the politicians, or your coworkers, and what do you hear them talking about? The economy. It’s up or it’s down. It’s good or it’s bad. Conditions are improving or getting worse. And it’s important to us because as the economy goes, so goes our business and careers. But what do p...

    26.05.2013

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    26.05.2013

  • BEN 23 – The End of the PC? MP3

    Learn Business English vocabulary and collocations for describing trends and technology in this Business English News lesson on the recent decline in PC sales. It wasn’t long ago that many of us could count on a new computer every three years or so. With both hardware and software upgrades coming in leaps and bounds, consumers and businesses sought to replace obsolete machines for shiny new boxes. However, as...

    19.05.2013

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    19.05.2013

  • BEP 21R – Telephoning: Opening Calls & Taking Messages MP3

    This is a remastered edition of BEP 21 released in commemoration of Clayton Lee, who wrote and hosted this series. In this is Business English Podcast lesson, we look at essential language for making telephone calls in English. Some of the key language we cover in this lesson include, identifying yourself and the caller, stating the purpose of your call and leaving a message. In the dialog, we’ll hear a teleph...

    12.05.2013

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    12.05.2013

  • BEP 230 – Presentations: Freestyle Q&A (Part 2) MP3

    In today’s Business English Pod lesson, we continue our look at how to handle questions during your presentation. Have you ever delivered a presentation to a quiet and happy audience that accepts everything you say and applauds at the end? Probably not. It doesn’t matter whether you’re presenting to a possible client, at a staff meeting, to a group of senior executives, or during a professional d...

    05.05.2013

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    05.05.2013

  • BEP 229 – Presentations: Freestyle Q&A (Part 1) MP3

    Welcome back to Business English Pod for today’s lesson on handling questions during a presentation. So you’ve planned your presentation carefully and you’ve rehearsed it in front of the mirror. You walk into the room, you bring up your first slide, and you begin. But you’ve hardly finished your introduction when someone throws out a question. How do you deal with it? You’d better b...

    28.04.2013

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    28.04.2013

  • VV 34 – Macroeconomics 2 (Audio) MP3

    This is a temporary post until the video is available on Tuesday. In this lesson, we’ll look at some key macroeconomic terms related to consumers and prices. This includes ideas such as the income gap, the cost of living, and the consumer price index (CPI). We will also explore concepts such as inflation and purchasing power, as well as disposable income, household debt, and consumer spending. Premium Members:...

    21.04.2013

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    21.04.2013

  • VV 33 – Macroeconomics (Audio) MP3

    This is a temporary post until the video is available on Monday. Macroeconomics relates to economic trends on a national and international scale. In this lesson, we’ll look at some key macroeconomic terms, such GDP and GNP. We’ll explore the natural business cycle, which includes periods of expansion, recession and sometimes even depression. We’ll also look at the idea of trade balance between co...

    14.04.2013

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    14.04.2013

  • BEP 228 – Telephoning: Making Sales Calls (Part 2) MP3

    Welcome back to Business English Pod for the second part of our lesson on making sales calls. Being successful in sales begins with getting your foot in the door. If you can sit down with someone in their workplace and show your product, or talk about your service, you’re more than halfway to making a sale. But if you don’t get the chance to sit down face to face, making the sale will be a lot harder. ...

    24.03.2013

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    24.03.2013

  • BEP 227 – Telephoning: Making Sales Calls (Part 1) MP3

    In this Business English Pod lesson, we take a look at making sales calls. Many people hate making sales calls. They pick up the telephone and instantly feel a pit in their stomach. They might be afraid of rejection. Or they might know that most people hate receiving sales calls. But fear not! When you pick up the telephone, you’ve got an opportunity. If you approach it positively, you’ll have mor...

    17.03.2013

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    17.03.2013

  • BEN 22 – Telecommuting: Back to the Office MP3

    In this Business English News lesson, we look at trends in the workplace, particularly changing attitudes to telecommuting. The question of “live to work or work to live” has been around for decades, with many employees trying to strike that perfect work-life balance. Employees around the world benefit from the use of modern technology to do their work in the comfort of their own homes. Recently though, ...

    10.03.2013

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    10.03.2013

  • Skills 360 – How to Get Good Customer Service (Part 2) MP3

    *** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad: Download from the App Store Welcome back to the Skills 360 podcast. In today’s lesson, we’re going to look at how to get good customer service. More specifically, we’re going to learn how to complain properly and get a good solution. It all starts with a problem. You buy a product and it doesn’t work...

    03.03.2013

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    03.03.2013

  • Skills 360 – How to Get Good Customer Service (Part 1) MP3

    *** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad: Download from the App Store Welcome back to Skills 360 for today’s lesson on how to get good customer service. You probably know what bad customer service looks like. We’ve all been there. Maybe you’ve stood in line at a computer store to return a defective piece of equipment and the clerk asks you rudely ...

    24.02.2013

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    24.02.2013

  • BEP 226 – Conducting a Job Interview (Part 2) MP3

    In this Business English Pod lesson, we continue our look at how to conduct a job interview. The interview is a crucial step in the hiring process. You have the opportunity to sit down with a candidate and get as much useful information as possible. And to get good information, you need to set the right tone and ask good questions. You also need techniques for getting people to explain and elaborate on ideas...

    17.02.2013

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    17.02.2013

  • BEP 225 – Conducting a Job Interview (Part 1) MP3

    Welcome back to Business English Pod for today’s lesson on conducting an interview. How do you assess potential employees? Or contractors? Or business partners? Or anyone, for that matter? Well, you can look at a person’s resume or CV. And for more information you can google someone. But that’s never enough to really get an idea about someone. What we rely on are interviews, which can be very pow...

    10.02.2013

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    10.02.2013

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